Advantage Home Loans Privacy Policy

At Advantage Home Loans, the privacy of your personal information is as important to us as it is to you. The following document outlines the privacy policy pertaining to the collection and use of your personal information by Advantage Home Loans Pty Ltd and its employees.

The personal information we collect enables us to assess your ability to acquire finance through Advantage Home Loans, or for the provision of other services. The types of personal information wemay collect include your name, address, telephone number, occupation and financial information. You may choose not to supply any of the information we request, but this may restrict the level of assistance we will be able to offer you.

We may collect personal information from you when interviewing you over the phone or in person, and from our website.

We use the information we collect about you to assess your ability to acquire finance through Advantage Home Loans. Once assessed, we may use this information when completing and submitting loan applications on your behalf and at your instruction either manually or electronically. We may also communicate information to you via telephone, post or email.

We will only pass on your information to other parties who may be part of the loan application process. These parties may include lenders (including banks, non-banks and mortgage originators), lenders mortgage insurers, valuers and conveyancers. .The information that we disclose to these third parties will be no more than that which is necessary for them to perform their duties. The only other situations in which we would disclose personal information would be if we are required to do so by law.

You may ask us to provide you with information relating to the personal information we hold about you, and we are able to provide copies of that information to you upon request We can generally make this information available to you within 30 days of your request being received. In the event that your request for access to your personal information is denied, Advantage Home Loans will provide an explanation as to why in writing. If you believe that any of the information we hold about you is incorrect, or if any information we hold about you changes or becomes outdated, you may request that we correct it.

All personal information about you held by Advantage Home Loans remains confidential. Information is stored electronically, and our computer system is password protected.

The Privacy Officer
Advantage Home Loans
Suite 210, 343 Little Collins Street
Melbourne, VIC, 3000
Phone: 1300 855 419
Fax: 1300 855 429